HouseOfRave.com Official Blog

• Unique Products – We constantly scour
  the globe for unique products from around the world.

• Fast shipping – 99% of our orders are
  sent out within one business day. 

• Product Reviewing – We try hard to
  provide our customers with as much information about products as possible.
  We are constantly reviewing our products with pictures and videos to let you
  know exactly what you’re getting before a purchase.

• Experienced Customer Support – You can
  call our customer support and ask questions on any of our products.

• Experience – We’ve been around since
  2001 and have quickly become the largest and best in our industry.

• 30 Day Return Policy – If something is
  damaged or unsatisfactory we have a full 30 day return policy.

• Quantity Pricing – Almost all our
  products have built-in quantity pricing, meaning the more you buy, the more
  you save without having to call or bargain for a better price. 

What happens when I place an order?

1. You add items
   to the cart and fully checkout.

2. You will
   receive an order number on the spot, and a full receipt will be sent to your
   email address.

3. We reserve up
   to 3 business days to process you order (but usually we get it out the same day
   if order before 3pm Central time on any weekday).

4. When your order
   is sent out of our warehouse, you will get a UPS tracking number via email. 
   You can see exactly where your package is with this tracking number, plus it
   shows you the scheduled delivery time. 

5. You become a
   satisfied customer.

6. If for some
   reason you are not satisfied with your order, make sure to
   contact us with your
   feedback or issue. 

    

Pictured – Packing up some boxes for the 3pm shipment:

Product Samples for Bulk Orders:

If you’re interested in ordering a large quantity (generally 3X the quantity as
the largest bulk discount show) and want to see a physical product before
ordering: Place an order for one, pay for it as usual, and when you later place
your large order you may request a refund for your sample purchase.  Simply
contact us via phone or
email for the refund.

Shipping Rates & Times:

Shipments are calculate by adding the
base rate of
each item to a real-time weight based fee used by UPS.  You can calculate
shipping costs by adding items to your shopping cart and clicking Checkout. 
Canada orders must use Canada Shipping and all international orders (outside
U.S. and Canada) must select International Shipping.  This chart gives you
a rough idea of what shipping will cost:

The following map shows approximately how many business days a package sent by
Standard shipping would take to arrive.  Keep in mind we reserve up to
three business days to process and send packages, however we do our very best to
send orders out the same day.  

Orders are processed within a maximum of three
days, if this limit is exceeded we will notify you of your order status by
email. We generally get your order out for shipping the same day if ordered
before 3pm Central Time on a weekday, but we still reserve up to 3 business days
to process orders. 

Canadian orders must select “Canada Shipping” and
International orders (anywhere outside the U.S. and Canada) must select
“International Shipping”.  The following is a list of countries we
currently ship to: